Last updated October 27, 2025
Privacy policy
This privacy notice for Vardera Labs, Inc ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Visit our website at https://www.varderalabs.com, or any website of ours that links to this privacy notice.
Use our web application at https://app.usevardera.com, including logging in as a registered user, managing listings, uploading photos or descriptions of items, generating appraisals or estimates, or interacting with data provided through our platform.
Access integrations, APIs, or plugins provided by us for use within your business systems.
Participate in testing or evaluation of new product features made available to you.
Engage with us in other related ways ― including any advisory meetings, mentor sessions, sales, marketing, or events such as webinars.
Questions or concerns?
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@varderalabs.com
Summary of key points
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Vardera Labs, Inc and the Services, the choices you make, and the products and features you use.
We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law. This personal information is largely limited to your name, contact information (such as your email address and phone number), payment information, and information related to our Services.
We may receive information from public databases, marketing partners, social media platforms, and other outside sources.
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, to comply with law, and for any other legitimate business purposes. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
Broad Usage Rights. We reserve broad rights to use, process, analyze, and share information collected through our Services for legitimate business purposes, including but not limited to: service improvement, analytics, research and development, business operations, marketing, and compliance with legal obligations. While this Privacy Policy establishes our general practices, specific customer agreements and terms of service may provide additional restrictions or protections that supersede the general terms outlined herein.
We may share information in specific situations and with specific categories of third parties, including service providers, business partners, affiliates, and as required by law.
We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
The easiest way to exercise your rights is by sending a data subject request to support@varderalabs.com. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what Vardera Labs, Inc does with any information we collect? Review the notice in full below.
1. What information do we collect?
We collect personal information that you voluntarily provide to us when you express an interest in our Services — for example, when you request information, create an account, or use our platform to manage or evaluate listings.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
Your first and last name
Your email address
Your phone number
Company name, role, and business contact details
Account login credentials (such as username and password)
Business information related to the items you manage or upload through our Services (such as images, descriptions, and transaction history)
Communications with us, including support requests and feedback
Technical data related to your account activity (such as feature usage, access logs, and integration details)
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Stripe, Inc. You may find their privacy notice link(s) here: https://stripe.com/privacy.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected. In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate our website or web application. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
The information we may collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
2. How do we process your information?
In Short: We process your information for a wide range of legitimate business purposes, including but not limited to providing and improving our Services, conducting business operations, analytics, research and development, marketing, and complying with legal obligations.
We reserve broad rights to process your personal information in connection with our legitimate business interests, including:
To facilitate account creation and authentication and otherwise manage user accounts
To deliver and facilitate delivery of services to the user
To respond to user inquiries and offer support to users
To send administrative information to users
To fulfill and manage orders, payments, and other transactions
To enable user-to-user communications if applicable
To request feedback and contact users about their use of our Services
To send marketing and promotional communications
To deliver targeted advertising to users
To conduct analytics, research, and development
To improve our products and services
To identify usage trends and expand our business activities
To determine the effectiveness of our marketing campaigns
To comply with legal obligations and protect our legal interests
For any other legitimate business purpose as determined by Vardera Labs, Inc in its sole discretion
Important Note: While this Privacy Policy provides broad usage rights, specific agreements with our customers (including terms of service, data processing agreements, or custom contracts) may contain more restrictive provisions regarding data use. In the event of any conflict, the specific customer agreements will govern and supersede the general terms outlined in this Privacy Policy.
3. When and with whom do we share your personal information?
In Short: We may share information in specific situations described in this section and/or with the categories of third parties listed below.
We may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice.
Service Providers. We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
4. Is your information transferred internationally?
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?" above), in the United States and other countries.
If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.
5. How long do we keep your information?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your information, we will either delete or anonymize such information, or, if this is not possible (for example, because your information has been stored in backup archives), then we will securely store your information and isolate it from any further processing until deletion is possible.
6. How do we keep your information safe?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
7. Do we collect information from minors?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@varderalabs.com.
8. What are your privacy rights?
We strive to provide you with the ability to access, review, correct, update, suppress, or otherwise limit our use of the information you have previously provided directly to us, including:
Via Your Account Settings. If you have registered with our Services, you may have the ability to access and use certain features and functionality that provide you with the ability to set certain privacy, permissions, and account options. Please be aware that if you limit the collection of certain information, you may not be able to use all of the features and functionality of the Services.
Via Email/Mail. You may also contact us by email using the contact information under the "Contact Us" heading below. In your request, please specify clearly what information you would like to access, change, update, suppress, or delete.
Additionally, you may opt-out of:
Electronic Communications From Us. If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt-out of receiving these marketing-related emails by (a) contacting us via email in accordance with the procedure set forth above, and/or (b) using the opt-out mechanism that is contained in each such email. Please note that there are certain service notification emails that you may not opt-out of, such as notifications of changes to the Services or policies and emails related to the programs and Services you are involved in.
SMS messaging. You may terminate SMS messaging by replying "STOP". SMS messaging will be terminated promptly unless you provide subsequent consent to receive messages.
Third Party Marketing Purposes. You may request that we do not disclose your information on a going-forward basis with third parties for their direct marketing purposes by contacting us via email in accordance with the procedure set forth above.
For any of the foregoing requests, we may request certain information to verify your identity. For all requests, we will strive to respond as soon as reasonably practicable.
9. Controls for do-not-track features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
10. Vardera Labs, Inc and state laws
Under the California Consumer Privacy Act as amended by the California Privacy Rights Act (the "CCPA"), California residents have additional rights to what is set out in this privacy notice which impact how your information is being processed:
As described in this privacy notice, we collect various types of information about you in order to fulfill specific business purposes, including for performance of business operations, management and administration, and legal and regulatory compliance. We do not use your information for commercial purposes.
Subject to exceptions detailed in the CCPA, as a California resident, you have the right to request: (i) deletion of your information, (ii) correction of inaccurate information (iii) to know / access the categories of information that we collect about you, including the specific pieces of information; and (v) to know the categories of information disclosed for a business purpose.
Submitting a request
You may ask us to disclose certain information to you about our collection and use of your information over the past 12 months. Once we receive and confirm your identity as a user of our Service, we can disclose that information to you. You may also make a request to have that information erased or deleted.
You may make these requests by contacting us at the details set out below, during regular business hours in New York / Eastern Time.
You may make a request for your information twice every 12 months. If you are making an erasure request, it will help us if you include details of the information you would like erased. We may need to ask for additional information to fully identify you. If we can't identify you, we may not be able to erase your information.
Please note that if you request that we remove your information, we may retain some of the information for specific reasons, such as to resolve disputes, troubleshoot problems, and as required by law.
Furthermore, some information is never completely removed from our databases due to technical constraints and the fact that we regularly back up our systems. Therefore, not all of your information will be completely removed from our databases.
We will respond to you on these requests as quickly as received your note but it may take us up to 45 days. If we need more time than that, we will let you know.
We will not discriminate against you for submitting a right request.
Virginia, Colorado, Connecticut or Utah Residents
As residents of the above-named states, you also have rights under each of the following laws:
The Virginia Consumer Data Privacy Act and any regulations, amendments and/or updates thereto;
The Colorado Data Privacy Act and any regulations, amendments and/or updates thereto;
The Connecticut Act Concerning Personal Data Privacy and Online Monitoring and any regulations, amendments and/or updates thereto; and
The Utah Consumer Privacy Act and any regulations, amendments and/or updates thereto,
As a user of our Services, you can request that we provide you information to:
Conduct and document data protection assessments about us;
Ask us to demonstrate our compliance with our obligations under each of the state laws above named (to the extent we have determined they are applicable);
Request that we implement appropriate technical and organizational measures and to assist you in the event of a data security and/or data breach notification.
11. Do we make updates to this notice?
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
12. How can you contact us about this notice?
If you have questions or comments about this notice, you may contact us by email at support@varderalabs.com.
13. How can you review, update, or delete the data we collect from you?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please email us at support@varderalabs.com.